Industry: Business Services
Solution: SAP Basis/HANA, OS & DB Support
Technologies: SAP ECC, SAP BW, SAP HANA, SAP CRM, NON SAP
Objective
Shredit is a leading worldwide provider of paper shredding solutions and was looking for high quality SAP support.
Activities
- ECC/BW/HANA/CRM Upgrade
- ECC HANA System refresh/ System Copy
- MDG 8.0 Implementation on HANA
- BW for HANA upgrade
- BOBJ load balancing /BODS restore
- Production Support
- Implemented MDG 8.0 on HANA and delivered the system on schedule.
- Worked on several parameters and configured them in HANA to improve the performance.
- Constantly worked with SAP SUPPORT to improve the performance.
Benefits
- Since completion of the implementation/migration, Fluxkon Technologies has transitioned into supporting, daily troubleshooting and improvement efforts.
- Instead of working with multiple vendors for SAP / Non SAP / Database / Storage, now they have a single operations team for all matters.
- Reduction in server and database requirements, dramatically simplifying IT management.
- Major risk mitigated by ensuring 24*7 support and always running SAP.
- Better performance overall landscape.
- Increase customer satisfaction.
- Cost reduction.