I M P L E M E N T I N G I D E A S

SAP Germany

SAP is a German-based European multinational software corporation that makes enterprise software to manage business operations and customer relations.Fluxkon as a preferred vendor of Virtustream provided the support for managing SAP showrooms for SAP Sales representatives.

Industry: Business Service

Solution: SAP, Vmware Support

Technologies: VMware, SAP

Objective

SAP needed a support solution for helping their sales representatives by configuring different solutions on the cloud as a showroom and showcase to the customers.

 
Activities
  • Configuring Virtual Machines for various sap solutions
  • Managing the start, stop reboot of the demo virtual machines.
  • Assisting Sales and customers to troubleshoot Virtual machines.
  • Creating & Configuring golden templates.
 
Benefits
  • Constantly worked on various support issues for the customers and provided top-notch service, which helped in developing good relations with customers by resolving their issues within SLA’s.
  • Major risk mitigated by ensuring 24*7 support for SAP Showrooms.
  • Better & Smooth performance of SAP Showrooms.
  • Increase customer satisfaction.
  • Cost reduction.

 

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Fluxkon Technologies is a leading SAP & Cloud consulting company provides consultancy to enterprise, mid-sized & small companies worldwide.

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